Fluffle Fulfillment is named for a colony of wild rabbits and started as a husband-and-wife dream
Fluffle Fulfillment says its founders were online sellers who got tired of strict 3PL inventory rules, high hidden fees and costly mistakes (About page). So they built their own. The website says it began as "a husband-and-wife dream" and is now veteran-owned and woman-led. The name comes from rabbits, and the website defines a fluffle as "a group or colony of wild rabbits, who choose to live together" (About page). Clutch lists the company as founded in 2022 (Clutch).
That means you're dealing with a young, small company that was built by people who sold online themselves. They say there are no order minimums, no monthly minimums and no storage minimum, and that picking starts at $1.00 an order (homepage). The trade-offs are that it runs one warehouse, the founders' names aren't public, and full prices only come with a quote.
- Est. price per order
- $12.33
- Days to the average US customer
- 2.9 days
- Rating
Every order ships from Buda, Texas
Fluffle Fulfillment runs one warehouse, at 1220 Satterwhite Road in Buda, just south of Austin (Clutch). The website calls itself an Austin company, and its job posts list Buda as the work location (Careers page). So every order ships from Central Texas.
The website says the Buda warehouse is climate controlled and FDA registered (Industries page). That matters for supplements, beauty products and other goods that heat can damage. But the website doesn't mention refrigerated or frozen storage. It also says the warehouse can track serial numbers and lots when you need them (homepage). Ship times are next day or second day air across the continental US, according to the website (Solutions page). It doesn't publish a daily cutoff time.
Pick and pack starts at $1
The only price on the website is the pick fee. It says "our pick & pack fees are as low as $1.00" and that it doesn't overcharge on picking bins (homepage). Storage, receiving and shipping rates aren't public. Everything else comes from a custom quote (Custom pricing page). That puts it outside the 74 of the 292 3PLs on tryfriend.space that publish prices online.
There's one rule worth knowing before you send any boxes. The website footer says that shipping products to the warehouse before you sign an agreement means you agree to its standard terms (homepage). Those terms cover fees, storage charges, liability limits and the right to dispose of goods. The amounts and the liability limit aren't public, so ask for the agreement first.
The founders' names are not public
The founders' names aren't public (About page). The About page says the team has scaled consumer brands from one store to national online sales and has built fulfillment and inventory systems. Clutch lists 10 to 49 employees (Clutch). Each customer gets a dedicated account team, and you can talk to them on Slack if you want (homepage). They say they work with brands making up to $15 million a year.
Clutch shows three five-star reviews
Fluffle Fulfillment has three reviews on Clutch, all five stars, from 2025 (Clutch). The owner of a women's clothing brand wrote "I wish I had moved to them sooner." A mushroom powder brand said the team understands its pain points, and a clothing founder said they helped sort out its shipping channels. Three reviews is a small sample. The Better Business Bureau has no listing for the company (BBB).
The website also says the company was "voted the best 3PL in Austin, Texas for small to mid sized brands" (homepage). It doesn't say who did the voting. It also claims 100% fulfillment accuracy, and it doesn't say how it measures that.
It fits small apparel, beauty and supplement brands
Fluffle Fulfillment still looks like what it set out to be, a small 3PL run by sellers for sellers. On tryfriend.space it ranks first on the lists for TikTok Shop 3PLs in Texas and for TikTok Shop apparel, beauty and supplement brands. In my opinion it fits a small apparel, beauty or supplement brand that wants low minimums, a climate-controlled warehouse and people who answer on Slack. It doesn't fit a brand that needs a coast-to-coast network or frozen storage.
If you're not sure it fits your orders, my 3PL finder ranks it against every other 3PL using your own numbers.