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Best returns 3PLs

I compared 165 returns 3PLs. The best one is MetsCube LLC. It gets an order to your average customer in 2.9 days for about $12.13.

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Websitesupport@metscube.com
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More good fits

Websitecs@intmar.comIMG Logistics (International Marketing Group) built its Missouri warehouse to keep up with its own TV shopping sales on QVC and HSN, then opened it to other brands. They check each returned unit within two business days and then resell, repair or sell it off, which they say saves brands about 1.6% of yearly sales. They have strict inbound rules, like a barcode on every product and a booked delivery time, and they won't cover missing units when stock arrives outside them.
Websitesupport@packedright.comPacked Right 3PL began in 1998 as an office products sourcing company and now sits under a Dallas parent that makes supplements and answers customer calls. Their sister customer service center answers your shoppers by phone, email and chat, so return questions get handled by the same company family that holds your stock. They leave the risk of lost inventory with you unless they were grossly negligent, so you need your own insurance on your goods.
Websiteinfo@flufflefulfill.comFluffle Fulfillment started in 2022 as a husband-and-wife dream by online sellers tired of 3PL fees, and it is named for a colony of wild rabbits. They give you a dedicated account team you can reach on Slack, so questions about a returned order go to people who know your account. They publish no price except the pick fee, and shipping goods to them before you sign binds you to their standard terms.
Websitehello@warehouserepublic.comWarehouse Republic started when its founder, stuck with thousands of unsold wine glasses on Amazon, paid $120 for a Reddit ad and found other sellers with the same problem. They charge no exit fee, so you can test how they handle your returns without a long contract. Their warehouses have no climate control and can reach the 90s inside, which can damage candles, cosmetics, supplements and food.
Websitesales@b3logistics.comB3 Logistics began in 2017 as Golden Prep Services, a small Farmington, Missouri shop that prepped products for Amazon sellers, and grew into a full 3PL. They take your returns into the Farmington building that ships your orders, so sent-back stock lands where it can sell again. They price only by quote and have one public customer review, so ask for rates and references before you commit.
Websiteinfo@unifiedcommerce.comUnified Commerce says it grew out of the puzzle and game business, and it cuts a right-sized box for each order in Fenton, Missouri. They check in and photograph each return and tell you about it, so you decide what happens to every item. They publish no prices, so you need a custom quote before you know your costs.
Websitesales@ware-pak.comWare-Pak started in University Park, Illinois in 1963 and grew into a family-run 3PL for ecommerce, kitting, books and returns. Their returns work sits next to an in house call center, so your shoppers' questions and their returns go to one company.
Websiteinfo@ourserviceworks.comOur Serviceworks (OSW) started as a customer care company in 1988, and its call center still works inside the same Carrollton warehouse that ships your orders. They handle returns in the same building as their customer care team, so the people answering your shopper's return question work next to your stock. They run a single warehouse and share prices only through a sales quote, so expect a call before you see any numbers.
Websiteinfo@viableshipping.comViable Shipping started in 2015 as a small online order team in Leadington, Missouri, and it says it ships about 100,000 packages a year. They take care of returns for you, and they add no hidden charges on top. They are a small team with one warehouse, so every order you sell ships from Missouri.
Websiteinfo@lagunastudios.netLaguna Studios is a woman-owned comics publisher in San Antonio that ships crowdfunding, Shopify and subscription box orders, with 350,000+ products sent so far. Their woman-owned San Antonio team is small, so a return comes back to the same people who packed the order. They are a small comics publisher that ships creator orders, not a full clothing 3PL.

Prices are for a brand shipping 2,000 orders a month to customers all over the US.See prices for your own orders

Questions brands ask me

What is the best returns 3PL?
MetsCube LLC in Alexandria, VA. It costs about $12.13 an order and gets orders to your customers in 2.9 days.
How much does a returns 3PL cost?
Between $11.92 and $12.76 an order, shipping included, for a brand shipping 2,000 orders a month.
How fast do these 3PLs deliver?
Between 2.3 and 3 days to the average US customer, depending on where their warehouses are.

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